Several cost effective shipping options have been made available to you to meet your delivery needs.
Shipping Fees
Free shipping: 5-7 business days for $25 min orders (before taxes)
Standard: 3-5 business days = $7
Expedited: 1-3 business days = $14.00
Express: Next day = $22.00
Pick Up
If you will be in the local area you can select pick up and eliminate the cost associated with shipping. Once your order is placed, you will receive a confirmation email noting your order has been completed and is ready for pick up. You can pick up items at the UPS store at the address below by providing your Name, ID and #501:
1179 W A St. #501
Hayward, CA 94541
(510) 782-8669
Mon – Fri: 8:30am – 7:00pm
Sat: 9:00am – 5:00pm
Sun: Closed
Temperature
A couple of our products must be kept refrigerated and are shipped with gel packs to keep items cold while in transit and maintain freshness. We recommend you choose a shipping method that will take between 1-3 days to arrive to maintain temperature.
What To Do About Melting
Synthetic stabilizers or waxes to aid in making butter fluffy are not used and as a result, our delicate natural products packaged in plastic jars can be sensitive to temperature changes during transit as they sit in warm delivery trucks, mailboxes or on front porches.
When you may suspect that your natural products have melted, especially on sunny or warm days it is best to refrigerate BEFORE opening to prevent materials from spilling out.
Whipped Butter
The melting will not affect the quality and beneficial properties of the whipped butter as a great moisturizer. The whipped consistency will change. It will become more like a balm.
Whipping adds tiny air bubbles (just like whipping cream) that increase the size, lighten the density and change the texture, making the butter light and fluffy. If a whipped product melts, the air bubbles are collapsed, so the volume is decreased. So although the jar was filled to the top, if the butter melts, there will be less volume in the container. The container may actually look half full.
Disclaimer: Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted products